HubSpot CRM Administrator

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees.

Find out more by visiting

We are seeking a detail-oriented and strategic Hub Spot CRM Administrator to manage, optimize, and support our CRM system. This role is responsible for the day-to-day administration of Hub Spot, ensuring data accuracy, enhancing the user experience, and aligning CRM processes with business objectives.

The Hub Spot CRM Administrator will work closely with Marketing, Sales, Revenue Operations, and Customer Service teams to ensure seamless operations, process efficiency, and support revenue growth initiatives.

• Administer day-to-day Hub Spot operations, including:
• User management
• Workflows and automation
• Data imports and exports
• Custom properties
• System integrations
• Monitor system performance, troubleshoot issues, and ensure the CRM functions effectively and efficiently.
• Maintain database integrity through regular audits, data cleansing, and deduplication processes.
• Manage user permissions, access controls, and platform governance standards.
• Ensure CRM configurations align with business processes and operational needs.

• Develop, implement, and refine sales, marketing, and customer service workflows, automations, and pipelines to improve efficiency and scalability.
• Support lead management, lead routing, deal tracking, lifecycle stages, and reporting processes aligned with key business objectives and performance metrics.
• Identify opportunities for process improvement and recommend scalable solutions within Hub Spot.
• Collaborate with stakeholders to optimize customer journey tracking and operational performance.

• Provide training, ongoing support, and documentation for Hub Spot users across multiple departments.
• Develop and maintain standard operating procedures (SOPs), user guides, and training materials.
• Serve as the primary point of contact for CRM-related questions, troubleshooting, and support requests.
• Promote user adoption through best practices, training sessions, and ongoing engagement.

• Build, maintain, and optimize dashboards, reports, and performance metrics for stakeholders across the organization.
• Monitor key performance indicators (KPIs) and provide actionable insights to support decision‑making.
• Analyze CRM data and trends to identify opportunities for operational improvements and revenue growth.
• Ensure data consistency and reporting accuracy across all business units.

• Manage and maintain integrations between Hub Spot and third‑party systems, including platforms such as:
• Zoom
• Marketing automation tools
• Customer support systems
• Revenue operations platforms
• Other approved business applications
• Collaborate with IT teams, vendors, and external consultants to implement, troubleshoot, and optimize technical solutions.
• Assist with CRM upgrades, new feature implementations, and integration enhancements.

• Strong understanding of:
  Hub Spot CRM administration
• Strong understanding of:
  Sales operations
• Strong understanding of:
  Revenue operations
• Strong understanding of:
  Customer lifecycle management
• Strong understanding…