Insurance Premium Auditor-Workers

Insurance Premium Auditor - Workers' Compensation

SFM - The Work Comp Experts

Work somewhere you love

SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength.

SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Flexible hybrid work environment
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Opportunities for annual gainshare bonus
• Generous PTO
• 9 paid holidays
• Paid parental leave
• Discounts on gym memberships, fitness apps, and weight loss programs

Since 1983, our mission has been to be the workers’ compensation partner of choice for agents, employers and their workers. In that time, we’ve expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

The Internal Premium Auditor is responsible for conducting premium audits on worker’s compensation insurance policies to ensure that the insurance premiums our policyholders are paying are correct. To achieve this, you will review payroll records and other business records to true up the policy on an annual basis. You will receive training to evaluate a customer’s payroll, determine proper class codes and subcontractor exposure to calculate the final premium for our customers.

Audits are done per the respective business’s procedures or client service instructions. Excellent customer service skills are needed as you will be contacting policyholders via email and or phone, and you must have effective communication and analytical skills. Most audits are done in a virtual setting, so you will obtain most information electronically and work from your desk to complete the audits.

Hybrid work is offered, and some in office time is needed. Applicants will need to live in Minnesota.

• Perform Internet (MyPayroll), mail‑form or telephone premium audits on less complex accounts with premiums typically less than $10,000.
• Analyze the policyholder’s financial reconciliations to ensure a match.
• Compare the policyholder’s payroll records with the estimated or actual payroll reported, reconciling appropriate job classification code with the code reported by the policyholder and adjusting premium accordingly.
• Determine the scope of operations by reviewing contracts between the policyholder and other entities and applying workers’ compensation statutes and rules to determine whether a true independent contractor relationship exists.
• Summarize all exposure information in accordance with policy contract, terms, such as MWCIA, NCCI, WCRB and MWCARP requirements, state‑applicable rules, and company best practices. Communicate audit results to the policyholder and reconcile any differences. Conveys pertinent information to agents, marketing underwriters, and other team members.
• Process audits to determine current premium base by entering audit results in the database.
• Take advantage of learning opportunities to develop, update and expand skills, knowledge and abilities and apply learning. Keep apprised of current audit rules and regulations and company best practices.
• Provide high‑quality customer service to agents and various policyholders by professionally receiving and appropriately responding to telephone inquiries related to premium billing and premium audits.
• Handle the dispute process according to SFM’s specifications or the other contract, working with policyholder, agent, and other entities as needed.

• Bachelor’s Degree or…