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Operations Manager

Job in Bloomington, Hennepin County, Minnesota, USA
Listing for: Cornerstonemn
Full Time position
Listed on 2026-01-03
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 67000 - 70000 USD Yearly USD 67000.00 70000.00 YEAR
Job Description & How to Apply Below

Our Mission

Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm.

Our Core Values
  • Survivor-Centered
  • Social Justice
  • Well-Being
  • Collaboration
  • Integrity
Summary of Cornerstone

Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more nerstonemn.org

Diversity and Inclusion

We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply.

Pay Range

$67,000-$70,000

Unionized Position

No

Job Summary

The Operations Manager is a strategic leader responsible for driving organizational excellence through innovative thinking, project management, office management, operational efficiency, and cross‑functional collaboration. This position oversees front desk operations, supply systems, and administrative support to ensure smooth and professional day‑to‑day operations, strengthens volunteer engagement, and partners with leadership to drive cross‑functional initiatives. The role requires visionary leadership with hands‑on execution to identify growth opportunities and implement transformative initiatives that align with the organization’s mission and long‑term goals.

Experience/Qualifications
  • Bachelor’s degree in nonprofit management, business administration, operations management, or related field, or comparable combination of career and life experiences.
  • 5+ years of leadership experience in operations, project management, or systems innovation.
  • Proven ability to manage complex projects with multiple constituencies.
  • Strong analytical, organizational, and communication skills.
  • Experience with nonprofit compliance, budgeting, and evaluation frameworks.
  • Strong skillsets in leadership supervision with an emphasis on staff development in providing trauma‑informed, survivor‑centered, and culturally responsive practices.
  • Knowledge and experience in building alignment with vendors, consultants, business partnerships, and collaborations, maintaining and managing relationships.
  • Excellent written and verbal communication skills with experience in public speaking, training, and meeting facilitation.
  • High level of knowledge and aptitude in Microsoft Office, web‑based applications, and other related forms of technology.
  • Preferred 40‑hour sexual assault certification or the ability to complete training within 6 months.
  • Valid driver's license, insurance, and reliable vehicle.
  • Ability to travel and work flexible hours, including some evenings or weekends
Duties and Essential Functions Innovation & Strategic Development
  • Identify and integrate emerging practices, technologies, and partnerships to enhance administrative operations, and organizational effectiveness.
  • Facilitate cross‑functional collaboration and pilot new models that address systemic barriers and challenges.
  • Collaborate with the leadership team on strategic and cross‑functional initiatives that strengthen organizational effectiveness.
  • Operational Leadership
  • Oversee front desk operations, ensuring a welcoming, professional, and service‑oriented environment for staff, volunteers, vendors, and visitors.
  • Direct office management functions, including supply systems, vendor relationships, and operational contracts, ensuring cost‑effective and reliable services.
  • Ensure accurate documentation, records management, and reporting to meet organizational and regulatory standards and support organizational sustainability.
  • Oversee facility usage, scheduling, and coordination in collaboration with administrative staff, ensuring alignment with organizational needs and resource planning.
  • Oversee and optimize internal operations, including systems, processes, and infrastructure, to support programmatic and strategic goals.
  • Serve as an operational resource for the…
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