Community Health and Wellness Center Assistant Manager

The City of Bloomington is seeking an individual to assist with the day-to-day operations, program implementation and staff supervision within the Community Health and Wellness Center. The primary responsibilities will be managing the sales and administration of facility memberships, supporting the CHWC Manager in the evaluation of performance metrics, facility scheduling and maintenance, budget management and community outreach. The Assistant Manager will also be responsible for collaborating on promotion and marketing efforts, and supervision of full-time, front-line staff.

The role also involves cultivating collaborative partnerships with community stakeholders and maintaining meaningful relationships with the community members to expand the reach and impact of the Community Health and Wellness Center’s programs and services. A commitment to equity, sustainability, and continuous improvement is essential to ensure the Center’s offerings remain inclusive, innovative, and responsive to the evolving needs of all Bloomington residents.

• Develops, supports, and models a positive and productive workplace culture based on respect, dignity, honesty, and integrity. Allows staff to grow and succeed by providing opportunities for increased responsibility and creating a positive work culture
• Supports and advances organizational development efforts such as developing a high performing organization, employee engagement, workforce development, inclusion and equity, and performance measurement efforts
• Works cooperatively with others; develops and maintains respectful and effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
• Proactively resolves conflicts and misunderstandings in order to ensure a respectful and inclusive workplace
• Seeks to understand the legacy of structural racism, and its impact on employees and the residents we serve; identifies any implications and adverse equity impacts when developing or reviewing policies, projects, activities and interactions with stakeholders
• Embraces the City's shared values and contributes towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly

• Thorough knowledge of recreation program management, safety, and risk management
• Ability to plan, organize and supervise the work of staff members
• Ability to work independently as well as on a team
• Ability to prioritize tasks, complete work assignments accurately, on time and within budgetary limits
• Develop and maintain effective working relationships with staff, other City department personnel, community organizations, volunteers, contractors, artists and the general public
• Possess effective leadership and organizational skills
• Ability to set up and strike facility equipment such as tables and chairs with or without modifications
• Ability to effectively communicate both orally and in writing
• Effective conflict resolution skills
• Ability to work a flexible schedule, including weekends and evenings
• Knowledge of computer operations including word processing, spreadsheets and registration/membership software, database and statistical software

• Bachelor’s degree in Recreation, Sports Management, Business Administration or closely related field
• Two years’ work experience in a customer service-oriented environment
• Two years' supervisory experience
• Knowledge of cash and credit handling procedures

• Parks and Recreation or facility management experiences such as managing an aquatics center, fitness center or community center
• Two years of experience…