Care Team Nurse - LPN

Care Team Nurse - LPN (Healthcare)

This fast‑paced position supports providers while managing a high volume of patient calls into our clinical department. The nurse works collaboratively with providers, clinical staff, and other department staff to deliver high quality care for patients.

• Excellent judgment and decision making
• Clear verbal and written communication
• Situational awareness and close monitoring
• Problem solving, critical thinking, and active listening

The nurse prepares medication refills and patient messages to help optimize provider time and resources. The nurse uses a variety of communication tools and systems to handle medical information requests and updates, communicate test results at the direction of the provider, and collaborate with the clinical department to field incoming phone calls. The nurse maintains complete, timely, and accurate documentation for each patient and continually looks for opportunities to improve processes and workflow.

• Answer phone calls, take and deliver messages to providers and patients by phone, verbally, or electronically, obtaining detailed information according to the patient’s diagnosis and medical issue.
• Prepare medication prescriptions for the provider to review and sign either physically or electronically, including chart review for overall patient compliance, checking labs, appointments, and calculating medication use and dosing for compliance.
• Communicate issues with medication or prescriptions with pharmacy staff over the phone when necessary.
• Provide individualized patient care and maintain clinical competency appropriate for neurology practice.
• Maintain close communication with providers and other care team specialists.
• Prepare all necessary paperwork in a timely manner, including but not limited to prior authorizations, FLMA forms, work ability forms, orders/referrals, and work notes.
• Exhibit a positive customer service attitude.
• Continuously improve work processes, environment, and overall experience to serve patients and meet clinic goals.
• Follow and adhere to guidelines for proper medical chart documentation.
• Maintain nursing license and practice within the proper scope of nursing according to the Minnesota Board of Nursing (AAMA).
• Update medication list and chart maintenance according to provider protocol.

• Medical, Dental, and Vision insurance
• Life Insurance and Long Term Disability
• Retirement Savings Plan
• Paid Time Off