Registered Nurse,CareLine Job Bloomington area,Minnesota USA,Nursing

Health Partners is hiring a Care Line Registered Nurse.

QUALIFICATIONS:

REQUIRED:

Graduate of an accredited School of Nursing.
Current RN licensure in Minnesota.
Current RN licensure in Wisconsin within two months of hire
Minimum of 3 years full-time experience in areas such as Pediatrics, Critical Care, Emergency Room, Public Health Nursing, OB-GYN or as a Nurse Practitioner.
Typing skills, 30 w.p.m. and computer skills preferred.

PHYSICAL REQUIREMENTS:

Ability to sit or stand for prolonged periods at a time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Particular positions may have lifting requirements.

POSITION

PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. The Care Line RN is responsible for and given necessary authority to provide nursing services via telephone, according to Health Partners Care Line philosophy, policies and procedures.

Make independent nursing diagnoses and develop plans of care based on patient assessment.
Delegate nursing tasks when appropriate.
Create and implement plans based upon patient's need.
Act as a resource for other staff.

ACCOUNTABILITIES :

Nursing Process:

Definition:
Must be able to demonstrate effective written and verbal communication skills in each process by complete documentation for medical record purposes.

Assess patient’s needs.

Make appropriate and independent / collaborative decisions for selecting specific triage plan.

Use departmental protocols to triage patients.

Instruct patients on their health care.

Document all interactions with patients and providers when medical direction is given.

Provide patient, on-call staff, and other care sites and community resources with a centralized communication center.

Coordinate services with other departments for follow-up based on patient’s need.

Communicate problems, concerns and suggestions to Lead Nurses or Care Delivery Supervisor.

Maintain up-to-date knowledge and skill in professional, clinical, and system areas.

Build and maintain solid interdependent relationships within the Careline and throughout Health Partners.

Performance Standards:

1. Assess patient’s medical need. Performance will be up to standard when:

a. STAT symptoms are identified per Health Partners guidelines.

b. Adequate history is obtained.

c. Patient’s symptoms and injuries are accurately evaluated for appropriate care.

d. Potential complications are identified and attempts made to prevent these complications.

2. Make appropriate and independent / collaborative decisions for selecting specific triage plan. Performance will be up to standard when:

a. Triage plan is based on the severity of patient’s condition.

b. Established Health Partners protocols, policies, and procedures are followed.

c. Pertinent information is communicated to other disciplines / care sites after obtaining consent for release when required.

d. Physician is contacted for guidance when necessary.

3. Triage patients according to departmental protocols. Performance will be up to standard when:

a. Patients are directed to call 911 in life threatening situations.

b. Patients are directed to appropriate Health Partners Urgent Care facility.

c. Appropriate home care instruction is given for non-urgent conditions.

d. On-call physician is consulted as necessary.

e. Patients are appropriately referred to non-Health Partners facilities.

f. Set standard of phone calls per hour is maintained.

4. Instruct patients on their health care according to Health Partners guidelines. Performance will be up to…

Registered Nurse, CareLine