Bartender

Description

Our Restaurant Outlet team plays a key role in driving operational and service excellence across the entire property by ensuring that food and beverage services consistently support exceptional guest experiences, financial performance, long-term business goals, and the overall success of the property.

Hilton's six core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bartender, you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The Bartender reports directly to the Food & Beverage Manager. This highly visible position provides a strong presence in the hotel and active engagement with hotel guests. The Bartender is responsible for supporting the hotel’s day-to-day food and beverage operations in the Dining Room Bar area of the Restaurant Outlet by ensuring consistency in the Dining Room Bar cleanliness and food and drink presentation to guests.

• Delight our guests:
  Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Prepare and serve beverages:
  Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction
• Maintain bar operations:
  Stock and organize bar supplies, including beverages, glassware, ice, and perishables, for seamless service
• Process payments efficiently and accurately:
  Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers
• Monitor product quality:
  Manage inventory and ensure the freshness and quality of all beverage-related items
• Address guest concerns professionally:
  Manage situations involving intoxicated guests with care and respect, ensuring a safe environment
• Comply with regulatory standards:
  Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

• Ability to consistently interact in a professional and polite manner.
• Ability to speak, read, write and understand the primary language(s) used in the workplace.
• Ability to communicate effectively with others using strong verbal and written communication skills.
• Ability to work cooperatively and collaboratively with all members of Hotel staff across all departments, including department managers, supervisors, coworkers, suppliers, vendors, and hotel guests.
• Knowledge of front of house and back of house restaurant operations
• Knowledge and ability to use sound judgement, critical thinking, and decision-making skills
• Knowledge and ability to read, interpret, properly identify, and effectively communicate information, including food, beverage, cleaning supply, equipment, and product labels.
• Knowledge and ability to operate all necessary food and beverage equipment related to the restaurant outlet, including, but not limited to, coffee maker and cash terminal
• Knowledge of incident and accident prevention involving food and beverage equipment and supplies
• Ability to proactively identify and alert appropriate management of…