Abercrombie & Fitch - Key Lead, Mall of America

Abercrombie & Fitch - Key Lead, Mall of America

Apply for the Abercrombie & Fitch - Key Lead, Mall of America role at Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, each committed to offering products of enduring quality and exceptional comfort. With over 750 stores worldwide and multiple e-commerce sites, AFC leads with purpose and always puts our people first.

The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 12-16 hours per week.
• Required availability on Saturdays, Sundays and certain holidays.
• During peak time frames, hours will increase to support the needs of the business.

• Education:
  
  High School Diploma/G.E.D. equivalent preferred.
• Retail
  
  Experience:
  
  At least 1 year of retail experience is preferred.
• Supervisor/Managerial
  
  Experience:
  
  No supervisory/management experience is required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate You for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity employer