Enterprise Account Executive - Fire & EMS

Image Trend, LLC. is dedicated to connecting life's most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, Image Trend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at Image Trend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!

Under the direction of the Senior Enterprise Sales Manager, the Enterprise Account Executive will own and drive strategic sales and growth objectives for key Fire/EMS agencies across multiple states in their assigned territory. This role is designed for a proactive, goal-oriented individual who thrives on building new, high-value, long-term relationships in a consultative environment.

Reps follow a well-defined methodology, collaborate across teams and clearly convey Image Trend's value, growing their SaaS sales careers and making a positive community impact.

• Achieve or exceed the annual sales quota goal stipulated in the Sales Compensation Plan incentive agreement
• Own the territory like a business, building strategic territory, account and resource plans that cover key clients, new Enterprise prospects, decision makers and compelling events, and leverage Sales Engineering, Solution Architects and Customer Success
• Create pipeline to cover quota through outbound plays and account-based outreach to Chiefs, Deputy Chiefs, EMS Directors and Data Managers, partnering with BDRs and Customer Success
• Drive local marketing, including account-based campaigns, webinars, customer stories, state association events and referrals, to generate new-logo and expansion opportunities
• Manage full-cycle, multi-year sales with effective discovery and early Sales Engineering engagement to uncover each agency's operational, data and reporting needs
• Apply Image Trend's sales discipline, including Force Management and MEDDPICC, creating urgency through compelling events and skilled close tactics
• Use approved AI tools responsibly to research accounts, prepare for customer interactions and streamline administrative work, while protecting customer and proprietary data and verifying AI-generated content before relying on it or sharing it externally
• Lead customer meetings and demonstrations with clear agendas, prepared content and next steps, with strong knowledge of territory-vertical and adjoining solutions
• Coordinate RFP and contracting processes, navigating municipal and state procurement, grant funding and legal review, and engaging executives and Legal to overcome roadblocks
• Drive accountability on close plans, orchestrating Sales Engineering, Legal and leadership, then hand off smoothly to CSM, Implementation and TAM
• Deliver accurate forecasts balancing current commitments with future pipeline, using the CRM, Gong and other technology to manage accounts and deals
• Take initiative, act as a company ambassador with integrity, and share wins, best practices and competitive insights
• Stay adaptable and curious amid change, complete assigned and self-selected training, track industry trends, NFIRS/NEMSIS and competition, and seek and apply feedback
• Attend required meetings, follow departmental standards and SLAs, travel to trade shows and onsite meetings as required, and perform additional duties as assigned
• Perform additional duties or tasks as assigned

• Degree in Business, Marketing, Communications, or related field, or the equivalent combination of education and relevant experience
• Proven full-cycle sales experience in strategic or Enterprise-level SaaS with a longer sales cycle, preferably in public safety or healthcare
• Proven record of achieving quota, ASP and retention goals by proactively prospecting a territory of high-value accounts rather than relying on inbound demand
• Experience applying a structured methodology such as Force Management, MEDDPICC or similar to complex, multi-stakeholder cycles involving RFPs and procurement
• Excellent written and verbal communication skills, with the ability to present,…