Emergency and Youth Services Advocate

Our Mission

Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm.

Survivor-Centered
* Social Justice
* Well-Being
* Collaboration
* Integrity

Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking, or general crime. Our offices are located in Bloomington, Brooklyn Center, and Minneapolis. Learn more nerstonemn.org.

We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply.

$21.00/hour

Yes

The Emergency and Youth Services Advocate provides direct childcare, advocacy, and supportive services to victims/survivors of domestic violence, sexual violence, and human trafficking/sexual exploitation who are accessing Cornerstone’s housing, emergency shelter, hotel, crisis line, and walk-in services. This role supports children ages 4 months to 12 years while also providing survivor-centered advocacy to adults, enabling families to safely access critical programming, services, and crisis support.

This role utilizes trauma-informed, culturally responsive, and survivor-centered approaches to support individual family members and the family unit across both office-based and community-based settings. Services are provided in offices. Work schedule includes days, evenings, and weekends to accommodate our after-school program and participant scheduling needs. Scheduled holidays may be required.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential responsibilities include but are not limited to the following:

• Maintain professional, confidential, trauma-informed, and survivor-centered support, advocacy, information, and safety planning for victims/survivors via phone, in-person, and walk-in services.
• Answer crisis line calls, provide information, support, and referrals to victims/survivors or concerned persons and systems personnel (medical, social services, law enforcement, etc.).
• Screen potential shelter/hotel participants requesting emergency shelter and managing placements, including utilizing Day One (DO).
• Welcome new participants into shelter/hotel, conducting intakes, basic needs assessments, tours, and shelter guidelines orientation.
• Respond professionally to law enforcement intervention contacts and follow up with participants in line with program protocols.
• Provide ongoing advocacy, resources, crisis intervention, and interpreter services to residents.
• Assist current residents with basic living skills (cleaning, meal preparation, childcare) and prepare apartment spaces during participant turnover.
• Accurately document services, critical incidents, and participant interactions in databases (e.g., Apricot) and other tracking methods.
• Collaborate with ES Advocates, CAS program staff, and supervisors to ensure seamless referrals and accurate information sharing.
• Stay updated on ES and CAS policies, protocols, and activities.
• Participate in training, mentoring, and onboarding of new hires, interns, and volunteers.

• Plan and implement age-appropriate arts, crafts, games, music, and other recreational activities in a safe, nurturing, and fun environment.
• Support children in developing safe, appropriate ways of interacting and expressing feelings during after school and recreational programs.
• Assist parents/caregivers with educational planning, school enrollment, attendance monitoring, and access to academic resources.
• Collaborate with Advocates to provide wraparound services for families, supporting the entire family unit.
• Create and maintain learning and play spaces, keeping them safe, clean, and engaging.
• Maintain…