Loan Servicing Associate

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Are you looking for a career with a purpose in your local community? By working at your community bank you will find a sense of purpose in your everyday job. At Journey Bank we strive to assist all members of our community on their financial journey. Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full‑time Loan Servicing Associate to join our team and work on‑site at our Operations Center in Bloomsburg, PA.

• Scan and index loan documents and maintain the quality standards and timely completion of imaging process.
• Record, renew or satisfy collateral filings which may include mortgages, vehicle titles and UCC's for new loans, current loans or paid off loans.
• Research and follow up on internal and external customer inquiries and issues.
• Process extension, renewal and modifications specific to the Commercial Loan area.
• Remit and process payments received and department billings as required.
• Perform daily correction of unposted transactions and review of system generated notices for mailing.
• Answer and direct incoming phone calls from internal and external customers.
• Assist other Loan Servicing Associates and Loan Servicing Manager as assigned or directed in order to accomplish department goals and responsibilities.
• Review new loan documentation for completeness of signatures; correct documents, disclosures and collateral filings. Process includes any necessary follow up of discrepancies.
• Cooperate with, participate in, and promote the adherence to all internal policies, procedures, and practices in support of risk management and overall safety, soundness, and compliance with all regulatory requirements, including annual Bank Secrecy Act (BSA) training and compliance with all BSA rules and regulations that pertain to the position within the Bank.

• A minimum of high school diploma or equivalent.
• One year experience in a related banking position preferred.
• Proficient reading, writing, and grammar skills; proficient math and PC skills; moderate interpersonal and communication skills; must have ability to learn loan documentation and servicing requirements and bank operating policies and procedures that impact the department; high degree of accuracy essential.

Monday‑Friday, 37.5 hours per week, flexible to work additional hours as needed.

A competitive compensation and excellent benefit package, 401(k), paid holidays, and vacation time.

Journey Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Journey Bank conducts full background checks and drug screenings for all new hires. All job offers are contingent upon results of a criminal record check, drug screening and credit check.