Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business with Block Next, a long-term strategy and transformation plan focused on innovation, client experience, and sustainable growth.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day

Helping others is what we do best here. You will see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money, and build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means a focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients the way they prefer to be scheduled
• Help ensure all clients  needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience
• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency and ability to use Microsoft Office

• Match clients with the best-suited tax professional for their needs
• Provide excellent client service and ensure client needs are met across channels
• Collaborate with team to maintain an efficient and welcoming office environment

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (eligibility applies)
• to checkout all available benefits

We remain committed to building a connected culture where trust, care, and connections help us work together. You will be part of an environment where you belong and can bring your authentic self to work.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you

Sponsored Job

#34642

Location:

Cincinnati, OH