Administrative Support

Job Summary

This role provides administrative and customer service support to the Return-to-Work team by managing documentation, communications, timesheets, and Modified Duty Offsite (MDOS) claims. The position requires strong organizational skills, attention to detail, confidentiality, and the ability to effectively multitask in a fast‑paced, team‑oriented environment.

• Scanning, faxing and mailing documents to injured workers, clients, attorneys and physicians.
• Preparing supply orders for customers.
• Responding to phone and text communication.
• Managing employee timesheets.
• Modified Duty Offsite (MDOS) claims administration.
• Customer Service.
• Assist RTW team with non‑profit placements as needed.

• Ability to handle sensitive information and maintain a high level of confidentiality.
• Data entry skills, both accurate and efficient.
• Proficient with Microsoft Office products (Word, Excel and Outlook).
• Organized, attention to detail, flexibility and strong ability to multi‑task.
• Ability to work in a fast paced environment individually or as a team.
• Effectively work with others to build consensus and rapport.

• Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience.

• Ability to sit and stand for prolonged periods of time.
• Ability to lift and move up to 30 lbs.