Commercial Excellence Analyst

Overview

Our Commercial Excellence Analyst are critical enablers of sales success across the Business Unit. Acting as strategic partners to the Sales Director and wider commercial team, they bring data to life, embed best practice, and drive a culture of continuous improvement.

This role champions Element’s commercial tools and processes — from CRM and Power

BI to account planning and pipeline management — helping sales teams work smarter, not harder. They lead the charge on commercial reporting, campaign monitoring, and sales performance tracking, ensuring teams stay focused on the right actions to deliver growth. More than just process experts, our Commercial Excellence Managers are coaches, collaborators, and catalysts for change — making sure our commercial excellence principles are lived every day.

• Roll out global and regional commercial initiatives, adapting for business unit priorities
• Drive adoption of CRM, Power
  
  BI, pricing tools, and commercial best practices
• Act as the business unit’s CRM and Power
  
  BI Champion – providing training, guidance, and feedback
• Create and maintain a commercial operating rhythm that drives focus, accountability, and performance
• Support onboarding of new commercial team members with training on tools, processes, and expectations

• Build and maintain dashboards, performance trackers, and commercial scorecards using Power
  
  BI and CRM
• Monitor KPIs and campaign outcomes, identifying performance gaps and recommending corrective actions
• Prepare monthly commercial business review reports and brief the Sales Director on key insights
• Lead regular pipeline reviews with Sales leadership, ensuring data integrity and sales momentum
• Use data to inform commercial strategy, territory planning, and account prioritization

• Support the Sales Director in developing the annual commercial plan and go-to-market strategy
• Collaborate with Finance and Operations to support margin management and pricing execution
• Contribute to market analysis, growth initiatives, and commercial investment proposals
• Coordinate key account planning efforts, ensuring alignment with Element’s commercial strategy

• Work directly with the sales team to embed commercial tools and mindsets in their daily workflow
• Provide coaching to improve sales team effectiveness and adoption of commercial systems
• Liaise with Marketing to align campaign activities and track lead progression
• Serve as the BU’s voice to central Commercial Excellence and IT on CRM and reporting system development

• Proven ability to analyze and interpret commercial data to drive actionable insight
• Experience in sales, sales operations, or commercial support functions
• Advanced skills in Microsoft Office Suite; strong Excel and PowerPoint essential
• CRM proficiency (Microsoft Dynamics preferred); experience with Power
  
  BI highly desirable
• Experience managing or coaching commercial teams is an advantage

• Commercially curious, with a strong drive to improve processes and outcomes
• Excellent interpersonal and communication skills; able to coach and influence others
• Organized and disciplined, with strong time management and attention to detail
• Able to manage multiple priorities and meet deadlines in a fast-paced environment
• Data-driven decision maker with strong business acumen

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market…