HR Business Partner II

Position Title: HR Business Partner II
Status: Full-time, Regular position

Join the team of experts and realize your true potential! Service Experts is seeking an experienced HR Business Partner to join our team.

This position can be located in Cincinnati, OH and requires 100% onsite.

The HR Business Partner will provide Human Resource counsel to management of assigned area, and ensure compliance with Human Resources policies, procedures, programs and governmental regulations.

• Provides coaching and counseling to management on human resource issues, recommending solutions consistent with past best practices and Company policies.
• Conducts investigations of complaints/charges, prepares documentation for review by Corporate Human Resources and represents Company in resolution process.
• Manages the human capital issues surrounding new business acquisitions and business divestitures.
• Communicates, implements and interprets company policies and procedures as well as benefit and compensation policy.
• Designs, implements and conducts training and education sessions as required by the business needs and/or company.
• Assists in the management of the talent review and succession planning process for the business units, including recruitment and orientation.

• Bachelor’s degree in Human Resources and/or 5+ years of Human Resources Business Partner experience; basic computer software and HRIS skills are necessary.
• High school diploma or equivalent with one year of experience in general clerical or accounting clerk.
• 3-5 years of experience in an HRBP role.
• Knowledge of generally accepted administrative practices and procedures.
• Ability to learn and follow company process and procedures, including the fundamentals of human resource related record keeping and record retention.
• Ability to maintain confidentiality of human resource and other sensitive data.
• Ability to work well under pressure and meet deadlines consistently with high levels of attention to detail.
• Capable of dealing with stressful situations and unhappy customers.
• Ability to multitask in a busy work environment and to organize and manage multiple priorities.
• Excellent customer-service, verbal and written communication, and interpersonal skills.
• Experience or training in the use of computers and related systems in an administrative office environment.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Effective communication skills to resolve customer issues, complaints, or concerns.
• Ability to communicate with co-workers and customers in a pleasant, business‑like, and customer‑focused manner and with a diverse customer population.
• Ability to work effectively in both a team and an independent environment.

• Competitive Pay, including incentive opportunities.
• Paid Time Off and Company Holiday Pay.
• Medical/Dental/Vision Insurance programs.
• 401(k) Retirement Savings Plan with company matching contributions.
• Life Insurance and options for a family.
• Short‑term and Long‑term disability insurance options.
• Supplemental benefit programs such as legal advice, pet insurance, health advocacy programs.
• World Class Training opportunities through Experts University.

Service Experts is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Note:

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.