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TOC Operations Lead - Incident & Team
Job in
Blue Ash, Hamilton County, Ohio, USA
Listed on 2025-12-07
Listing for:
Element Materials Technology
Full Time
position Listed on 2025-12-07
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
A leading testing and certification company in Ohio seeks an OCC/TOC Team Lead to oversee IT service operations. The role involves managing a team of Analysts, ensuring operational excellence, and maintaining stakeholder relationships. Candidates should possess at least 5 years of management experience in a relevant field, strong knowledge of ITIL principles, and hands-on experience with service management tools like Service Now.
This position offers opportunities for holiday shift coverage and out-of-hours support.
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