Csr Warehouse Ii - Ssc

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team provides a family-friendly work environment, opportunities for advancement, and benefits that go beyond medical and dental. If this sounds outstanding, explore a career with Dal-Tile.

Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our team. The role provides a variety of support including servicing walk-in customers, processing sales transactions, and handling material movement such as receiving, loading/unloading, pulling/assembling customer orders, and inventory checks. The position may involve daily use of forklift and/or crane equipment.

Performs a variety of customer service/office administration and warehouse duties related to the operation of a counter top location.

• Performs various customer service duties such as waiting on customers, assisting with order requirements, answering inquiries, providing samples, guidance/selection assistance, completing sales transactions, and accepting payments.
• Addresses and resolves customer complaints (returns and order errors).
• Performs office administration duties such as processing payments and receipts, reconciliation of cash drawers, preparation of deposits, balancing petty cash, preparing performance reports, updating customer master file, and creating vendor orders.
• Enters customer orders, creates plant/RDC orders, and completes stock replenishment orders.
• Waits on customers and prepares sales slips; produces daily sales reports.
• Performs warehouse duties including pulling/assembling orders, verifying outbound orders, conducting inventory stock checks, restocking and labeling vendor products, maintaining displays, moving and replenishing material, and daily cycle counts.
• Performs receiving duties such as unloading inbound material, processing shipments, stocking material, processing returns, and notifying management of damaged shipments for freight claims.
• Operates crane forklift equipment.
• Maintains a clean and organized facility and safe working environment by following safety rules and reporting accidents or unsafe conditions.
• Performs other related duties as required.

• HS diploma or equivalent experience
• 1+ years of customer service experience and warehouse experience
• Forklift experience competencies

Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious.

While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee must be able to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15–30 lbs and may be required to lift up to 70 lbs.

Tile boxes or other material longer than 36 inches or heavier than 70 lbs require a team lift. Specific vision abilities include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

We offer a competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: 401(k) company match, employee purchase discount, and tuition reimbursement.

Dal-Tile is a proud supporter of the U.S. military, veterans and their families. Active military, transitioning service members and veterans are encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran, committed to an inclusive workplace and a Drugs Dont Work participant.

• Job Type: Full-time
• Req

Blue Ash, OH

• Entry level

• Full-time

• Other

• Wholesale Building Materials

We are requesting applications for the position; referrals may increase interview chances. This posting may include surrounding job-related notices not directly related to the role.