Service Delivery Center, Quality Assurance, Testing - Manager

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Anywhere in Country At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is the only professional services firm with a separate business unit ("FSO") that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients.

If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Opportunity Innovation and automation are at the heart of what we do every day. You must stay on the leading edge of technology and use it to create bespoke solutions to solve problems for our clients. Specifically, your mission will be to design, build, deploy and customize complex technical solutions to accelerate and streamline software application delivery and system integration projects.

Most of our projects are built in Java but you will also be exposed to different technologies including web (Angular, React, etc), other languages (.NET, python, etc), web/microservices and databases. A key part of innovation is using the right tool for the job so you'll always have opportunity to learn and leverage new technology as it comes out such as machine learning, natural language processing (NLP) and data analytics.

Our clients look to us to solve their problems not just deploy software they could do themselves so this means you'll be expected to build custom frameworks, tools and utilities such as custom automation drivers, JSON and XML parsers, integrations between tools and extend existing frameworks to provide new, cutting edge technologies.

Most of our work is specifically aimed at accelerating and enhancing software testing. Manual testing can be inefficient and many of today's complex systems and technologies can't be tested manually. Even traditional automated testing is outdated so it's our job to build new tools and technology to do it better

Your Key Responsibilities Everything you'll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

• Working with clients to drive transformational change in the way they deliver application testing services in their organizations
• Conduct tests and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client requirements
• Defining the test strategy, planning, implementing and quality assurance for large complex projects
• Team with business organizations to facilitate User Acceptance Testing (UAT)
• Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment
• Sharing your knowledge and developing engagement tools and enablers to build capability for the practice
• Cultivating business development opportunities and supporting sales.

• Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and approximately 5 years of relevant work experience
• Excellent collaboration and teaming skills in diverse environments
• Technical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management

• Approximately 3 years of financial services experience, including, prior…