Guest Attendant

Guest Attendant

Hotel Management & Consulting invites you to join Wood Spring Suites in Bluffdale, UT as a Guest Attendant.

About the Role: We are seeking a positive, professional, and problem‑solving Guest Attendant. In this highly visible customer service role you will be the face of our property and the first point of contact for our guests.

Our Culture: We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: $15.00‑$17.00, dependent on experience.
• Daily Pay Access:
  Flexible pay options to access your earnings when you need them.
• Medical, dental, and vision benefits for full‑time employees, plus paid time off.
• Employee Assistance Program to assist with personal or work‑related concerns.
• Career Growth:
  Opportunities for advancement within the company for dedicated employees.

Primary Duties:

• Front Office Operations:
  Daily property operations including reservations, renewals, check‑outs, and check‑ins; review and approval of front‑office paperwork and reports.
• Guest Services:
  Ensure guest needs are met; conduct tours for potential guests and close sales; fulfill special guest requests (e.g., linen exchanges).
• Laundry Duties:
  Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels; maintain a clean and organized laundry area.
• Cleaning & Maintenance:
  Perform cleaning tasks as needed (vacuuming, dusting, sanitizing public areas); ensure cleaning supplies are stocked and distributed across the property.
• Sales & Marketing:
  Assist with in‑house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures:
  Follow property emergency procedures and ensure the security needs of the property and guests are met.
• Other Duties as Assigned.

Preferred Qualifications:

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
• Proactive problem‑solving attitude.

Physical Requirements:

• Tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”.

These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities (EEO) are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status or other non‑merit‑based factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applications for reasons based on protected characteristics is strictly prohibited. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

We are a drug‑free workplace.