John Deere Ag Service Technician

Join to apply for the Ag Service Technician role at TRULAND Equipment.

TRULAND Equipment, a John Deere dealer with 18 locations across Indiana and Ohio, supplies and services a wide range of new and used equipment for residential, commercial, and agricultural applications. We pride ourselves on providing excellent customer assistance through a skilled and dedicated team. We are seeking team members who are hardworking, eager to learn, and committed to excellence. If you have the skills and desire to work in a fun, challenging, fast-paced John Deere Dealership, we want to talk with you!

To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.

• Integrity: Do the right thing
• Trust: Do what we say we will do
• Simplify Business Transactions: Easy to do business with
• Urgency: Engage with a sense of urgency
• Respect and Teamwork: Work together to solve customer needs
• Imaginative Solutions: Create thoughtful and purposeful solutions

Independently perform diagnostics, service repairs, and maintenance on customer and dealer-owned agricultural and turf equipment, with some guidance from the Service Management team.

• Perform diagnostics and repairs on John Deere agricultural equipment and technology, and possibly on competitive equipment.
• Conduct diagnostics and repairs primarily in the shop, and in the field as needed.
• Operate and maintain vehicles, tools, and equipment required for the job.
• Participate in John Deere University and dealer-led training to enhance skills and knowledge.
• Maintain current knowledge of John Deere and competitive products.
• Meet requirements to be an Advanced Service Technician.
• Mentor apprentices and students as requested.
• Support customer clinics and maintain tools, inventory, and work area in a clean, safe, and organized manner.
• Follow all safety protocols and accurately track billable time, work orders, and materials used.
• Complete all required reports and forms promptly.
• Perform other duties as assigned by management.

• High School Diploma or equivalent;
  Associate’s degree preferred.
• 3+ years of experience in service repairs preferred, with a track record of meeting performance metrics.
• Ability to perform repairs using specialized tools and manuals with minimal rework.
• Experience with mechanical, electrical, hydraulic systems in off-road, construction, lawn, or heavy equipment.
• Computer skills, including familiarity with Service ADVISOR or similar diagnostic tools, preferred.
• Effective verbal and written communication skills.
• Valid driver’s license required; CDL and forklift license preferred.

• Ability to lift 75 pounds repeatedly.
• Own a suitable toolset for the job.
• Driving record must meet insurance requirements.

• Competitive wages, health, dental, vision insurance, 401(k), FSA, HSA, PTO, holidays, disability, life insurance, team member discounts, and more.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Machinery Manufacturing