Reconstruction Project Manager

SERVPRO Team Shaw – Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business JournalSERVPRO Team Shaw is one of the largest SERVPRO's and has grown from one location in 2019 to over 30 locations today. We have grown 10x in the last 3 years and are looking to double in growth in near future.

We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!

As a Reconstruction Project Manager with SERVPRO, you will be responsible for overseeing the day-to-day operational performance of assigned reconstruction projects. This role ensures projects are executed safely, on schedule, within scope and budget, and to the highest quality and customer service standards.

Key Responsibilities:

Operational Oversight Oversee active reconstruction projects to ensure compliance with approved scopes of work, schedules, budgets, and quality standards

Ensure every project is managed with a detailed, approved project schedule and monitored for adherence

Monitor project progress, resolve escalated issues, and remove obstacles impacting production

Quality Compliance Ensure all work complies with plans, specifications, company standards, local building codes, and safety regulations

Conduct periodic site visits and quality audits to verify workmanship and documentation standards

Ensure final walk-throughs, completion documentation, and customer satisfaction certificates are consistently completed

Customer Experience & Communication Set customer service expectations across all projects and ensure consistent communication standards are met Review and enforce requirements for daily progress photos and weekly customer updates

Address escalated customer concerns and ensure timely, professional resolution

Scheduling & Resource Management Oversee subcontractor scheduling, labor allocation, and material procurement across projects

Ensure inspections with local jurisdictions are properly coordinated and passed

Evaluate subcontractor and vendor performance and maintain approved trade partner standards

Financial Oversight Monitor job costs, margins, and change orders across all reconstruction projects

Review estimates, invoices, and job cost reports for accuracy and completeness

Process, Documentation & Reporting Ensure all project activities are accurately documented in job books and management systems

Identify areas outside of contracted scope and ensure proper change management procedures are followed

Track operational KPIs including schedule adherence, gross margin, customer satisfaction, and subcontractor performance

Recommend and implement process improvements to increase efficiency, profitability, and consistency

Schedule:

Monday - Friday, 8:00 AM – 5:00 PM(Some overtime may be required)#SPTSoffice
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Qualifications:

Bachelor’s degree in Construction Management preferred (or equivalent experience)4+ years of experience in construction or reconstruction project management

Strong understanding of construction processes, scheduling, estimating, and contract administration

Proven experience managing multiple projects and teams simultaneously

Demonstrated ability to analyze financials, job costs, and project performance

Preferred Experience:

Experience with restoration software (Xactimate, PSA/CAM, Builder Trend, Company Cam, etc.).Prior work in insurance, claims management, construction coordination, or mitigation/reconstruction support.

Familiarity with insurance carrier requirements, SLAs, and documentation standards.

Understanding of restoration industry workflows is a plus.

Benefits:

Medical, Dental, Vision Insurance Company Vehicle Bonus Plans Paid Time Off + Sick Leave
401K with Company Matching Professional Development & Training Opportunities Growth potential in a rapidly expanding company