Member Team Lead

Overview

Experience as a member service leader with 6 months front‑end retail and customer service required. Must be 18+ years old. Associate leaders plan and support the associates in the assigned area to meet membership goals and provide a welcoming club environment.

• Supervise, train and coach associates on processes, procedures and member service approaches.
• Handle member complaints, claims and returns; ensure accurate club paperwork and compliance with all policies.
• Assist associate hiring, scheduling, performance coaching, promotions and evaluations.
• Deliver membership service, process memberships, upgrades and credit accounts, promote membership renewals, and support the Open Door policy.
• Maintain merchandising standards, cart flat‑bed organization, shrink/ damage identification and cart retrieval equipment use.
• Produce accounting records, perform daily deposits, prepare daily cash fund transfers and investigate overages and shortages.
• Model ethical behavior, promote teamwork, and represent the Walmart values in all customer and associate interactions.

• 6 months retail experience, operating front‑end equipment (cash register).
• 6 months customer service experience.
• 18 years of age or older.

• Front‑end team leadership experience.
• Hiring, evaluating, mentoring and workload management of associates.
• Knowledge of corporate policies, ethical compliance and the Open Door policy.

Base pay range: $21.00/hr – $29.00/hr.

Hourly premium: $0.35/hr – $3.00/hr (up to two premiums may apply).

• Medical, vision and dental coverage.
• 401(k) plan with company match, stock purchase and company‑paid life insurance.
• Paid time off (PTO), parental leave, family care leave, bereavement, jury duty and voting.
• Short‑term and long‑term disability, employee discounts, military leave and adoption reimbursement.
• Live Better U education reimbursement program.

Primary location: 14 Bluffton Road, Bluffton, SC 29910‑7621, United States of America.

Part‑time | Mid‑Senior level | Information Technology (retail operations).

Walmart is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious or civil‑religion distinction, belief system, personal characteristics, gender, age, marital status, sexual orientation, implementation or explanation of the U.S. Equal Pay Act of 2003, or state or local law. Choices relating to each applicant will never result in a secondness or deficiency or layer justification, and no tests or calls will occur to anything about the applicant’s spouse or long marriage status.

All another personal, racial or gender-based decisions are prohibited under applicable federal, state, and local laws.