Lead Activities Specialist

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants.

Please discuss with our hiring managers during our selection processes.

The Lead Activities Specialist serves as a subject matter expert, lead guide, and mentor for the Activities Department. This position is responsible for delivering exceptional guest and member experiences while leading and supporting a variety of revenue-generating and recreational programs. The Lead Activities Specialist functions as the department's primary field trainer and guide, responsible for developing team members' knowledge, guiding techniques, safety awareness, and operational competencies across all recreational programs.

This position trains and develops team members, ensures operational excellence, and serves as a primary guide for activities including Duffy Boat Tours, bike tours, architecture tours, archery programs, support naturalist experiences, and other outdoor recreational offerings.

• Demonstrate expert knowledge of Palmetto Bluff, the Low country ecosystem, the May River estuary, Gullah Geechee culture and history, local wildlife, landscapes, and outdoor recreation practices.
• Serve as the lead guide for a variety of recreational activities including Duffy Boat Tours, cycling tours, architecture tours, archery instruction, support naturalist programs, and specialty experiences.
• Lead the onboarding, training, coaching, and development of Activities Attendants and Compass Associates.
• Ensure associates are properly trained and confident in leading tours, operating equipment, interacting with guests, and adhering to all safety standards.
• Assist, mentor, and train team members in guest service standards, safety procedures, activity operations, and equipment management.
• Lead ongoing development efforts to ensure team members are knowledgeable, confident, and capable of independently leading activities and tours.
• Assist with the daily operation, maintenance, and rental of recreational equipment.
• Provide exceptional service to members and guests by assisting with activity reservations, equipment rentals, equipment repairs, and operational needs.
• Research, develop, and implement new recreational programs and experiences that enhance the guest experience and generate revenue.
• Assist with the planning and execution of special events, holiday programming, children's activities, and year-round experiences.
• Ensure all activities are conducted safely and in accordance with company policies, procedures, and risk management standards.
• Maintain a clean, organized, and professional work environment.
• Act as a departmental leader by promoting teamwork, accountability, and Montage standards of excellence.
• Serve as a role model for service, professionalism, communication, and operational execution within the department.

• Minimum of 2 years of experience in outdoor recreation, guiding, hospitality, tourism, or a related field.
• Previous experience leading tours, instructing activities, or training team members preferred.
• Strong passion for guest service and creating memorable experiences.
• Ability to work collaboratively with managers, supervisors, and other resort departments.
• Assist management with scheduling, staffing recommendations, and operational planning for tours, activities, and special events.
• Strong organizational and…