Audio Video Service Technician

Location: Bluffton, SC

Join a great team in one of the Low country's most desirable areas. Enjoy everything Bluffton, SC has to offer—from coastal living and outdoor activities to great restaurants and a welcoming community. Work where others vacation!

We are seeking an experienced AV Service Technician to join our client's team in beautiful Bluffton, SC. This is a great opportunity to utilize your technical skills while enjoying the Low country lifestyle. Competitive pay, benefits, and overtime are offered.

• Provide on-site and remote access service for AV and network systems.
• Accurately document problems and maintain records of exemplary service.
• Ensure excellent client relations.
• Troubleshoot advanced low-voltage systems, including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and streaming services.

• Extensive knowledge of AV and network systems.
• Proficiency with Control4 automation and control systems.
• Strong interpersonal and customer service skills.
• Experience installing and servicing various low voltage systems.
• Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system setup, and AV installation methods.
• Good driving record.
• Minimum 3 years' experience in the AV installation/service industry, including remote and control system programming.
• Ability to lift and carry up to 50 pounds and experience working with power tools.

• Experience with remote service systems such as Bluebolt, Ubiquiti, OvrC.
• Experience with Lutron, Crestron, and URC systems.
• Industry certification from CEDIA, Infocomm, ISF, or similar.

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

• Strong technical, communication, and computer skills.
• Certifications from CEDIA and Infocomm are a plus, as well as lighting control and shade experience.
• Previous experience as an Audio/Video Lead Technician or A/V Home Automation Technician.
• Knowledge of LAN and wireless LAN (WIFI) configuration for Class A/small to medium/residential networks.
• Experience installing network hardware and terminating network cabling.
• Basic computer operation skills, universal remote programming, audio distribution, and video distribution knowledge.
• High level of interpersonal ability, patience, and customer service skills.
• Ability to form meaningful and fruitful relationships with both customers and employees.
• Good driving record.