Community Safety Officer – AR

Community Safety Officer

Client: Northumberland County Council
Service: Public Health / Public Protection
Reporting to: Senior Community Safety Officer
Location: Northumberland – Area/Centre Office
Band: 7
Working Pattern: Flexible, with occasional evenings, nights, weekends and Bank Holidays

Northumberland County Council is seeking an experienced Community Safety Officer to investigate and manage anti-social behaviour (ASB) cases, particularly those affecting Council housing stock and local communities.

The successful candidate will manage a day-to-day caseload, gather evidence, undertake investigations and work closely with Northumbria Police, Housing, Safeguarding, Adult and Children’s Services and other partner agencies to resolve complex ASB and crime and disorder issues.

The role will involve both reactive and proactive work to reduce ASB, protect victims and witnesses, improve community safety and develop sustainable solutions.

• Investigate complex and high-level anti-social behaviour cases across Council housing stock and public areas.
• Manage a caseload from initial complaint through investigation, enforcement and resolution.
• Conduct home visits, interviews and site visits with victims, witnesses and alleged perpetrators.
• Gather and assess evidence, including witness statements, CCTV and surveillance information.
• Coordinate and participate in operations with Northumbria Police and other partner agencies
  , including occasional out-of-hours operations.
• Represent Northumberland County Council at ASB case reviews / Community Trigger meetings
  .
• Attend partnership and safeguarding meetings and contribute to multi-agency problem solving.
• Take appropriate enforcement action in line with legislation, Council policies and enforcement procedures.
• Enforce tenancy conditions and address ASB relating to Council housing.
• Prepare witness statements, case files and court bundles
  .
• Attend Court on behalf of the Council and provide evidence when required.
• Ensure court orders and other enforcement actions are properly served and followed up.
• Provide appropriate support to victims and witnesses.
• Develop and implement proactive approaches to prevent and reduce ASB.
• Develop sustainable solutions to recurring community safety problems.
• Prepare, deliver and manage Acceptable Behaviour Agreements (ABAs).
• Work with communities, residents’ groups and partner organisations to create safer and more cohesive neighbourhoods.
• Identify and support relevant funding opportunities for crime and disorder initiatives.
• Develop and deliver training to partners on multi-agency approaches to problem solving.
• Maintain accurate and comprehensive case records, reports and databases.
• Deputise for the Senior Community Safety Officer when required.
• Keep up to date with legislation, guidance and best practice relating to housing management, ASB and crime and disorder.

• Considerable recent experience in a Community Safety, ASB, Housing Enforcement or similar role
  .
• Proven experience investigating and resolving high-level/complex ASB cases
  .
• Experience working within a local authority, housing association or similar public-sector environment
  .
• Experience of housing management and enforcing tenancy conditions.
• Experience working with Police and other internal/external partner agencies
  .
• Experience preparing witness statements and detailed case records.
• Experience preparing court bundles and/or attending Court in relation to ASB or housing enforcement cases.
• Experience of working with victims, witnesses and perpetrators of ASB.
• Experience of investigation, evidence gathering and enforcement procedures.

• Good knowledge of housing management and ASB legislation
  .
• Knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014
  .
• Knowledge of the Housing Acts 1985 and 1996
  .
• Understanding of criminal and civil court procedures
  .
• Knowledge of investigatory techniques and relevant legislation, including RIPA and PACE
  .
• Understanding of crime and disorder legislation and relevant Council policies.
• Knowledge of appropriate enforcement options and procedures.

• Strong investigative and analytical skills.
• Excellent…