Safe Support Worker

Home Safe Support Worker

Are you ready to do meaningful work that changes lives across Northumberland? We'd love you to be part of our Home Safe Support team.

We have 2 posts available: 1 permanent, 37 hours per week; 1 12‑month fixed term, 30 hours per week.

The Home Safe Support team involves short‑term reablement care and equipment provision in service users’ own home to regain independence. You will work with individuals to set their personal goals and help them achieve them.

We have a team of six Support Workers providing services seven days a week, 365 days a year. Their role is to help individuals regain their previous level of independence at home following a hospital stay or short‑term discharge placement. They also support individuals who are unwell to help prevent hospital admission. This support may include assistance with personal care, help with medication, and assessment of the need for low‑level equipment.

Our service is rated Outstanding by the Care Quality Commission.

• Ensure that confidentiality is maintained and each service user is treated with dignity and respect.
• Risk assessments – develop and follow.
• Care plan – plan, implement and review, promote independence.
• Signpost to other professionals or services.
• Medication – follow guidelines, policy and procedures, audits; documentation – accurate and timely.
• Compliance with relevant legislation.
• Manage a caseload of service users.
• Competencies – therapy equipment.
• Training – relevant to the support worker post.
• Complete initial visits and home assessments.
• Interact and engage with colleagues.

Working pattern:
Monday to Sunday 8 am to 8 pm over a rolling rota.

• Valid UK driving licence and access to a car for work purposes.
• Ability to communicate easily with service users and provide advice with accurate spoken English.
• NVQ Level 3 or equivalent, or willingness to work towards an equivalent qualification.
• Good general IT skills.

• Salaried posts with competitive rates of pay – £28,598 – £31,022 FTE (pro‑rata for part‑time employees).
• Paid travel time and mileage between visits.
• Essential car user allowance if criteria met.
• Full training and supervision.
• Uniform and all protective equipment.
• Company mobile phone.
• Free DBS check.
• Company pension scheme.
• Staff benefits scheme.
• Out‑of‑hours support.
• Annual holiday entitlement (26 days plus public/bank holidays, rising to 31 days after 5 years of service – pro‑rata for part‑time employees).
• Excellent ongoing training and support.

We are proud to be an equal opportunities employer. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Please note, we are unable to provide sponsorship for this position. If this post appeals to you and you have caring qualities, we would love to hear from you!

For the 12‑month fixed term post contact Rebecca Mullarkey, West STSS Team Manager – . For the permanent 37‑hour post contact Sonya Cadwallender or Cerrie Dewison, Southeast STSS Team Managers –  or .