Employment Coach, Social Work

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work. Northumberland Skills provides a wide range of education and training opportunities for young people and adults across the county. The service delivers full‑time and part‑time courses, apprenticeships, employability programmes, and tailored SEND pathways for learners aged 16–24.

Its offer spans key vocational areas including construction, engineering, welding, English and maths, and supported education, ensuring residents can gain skills, retrain, or progress into work. Provision is delivered across multiple community‑based sites to reduce travel barriers and align training with local employer needs and priority sectors, supporting strong learner outcomes and progression. We’re looking for an Employment Adviser to join our Jobs Guarantee team and play a key role in supporting young people aged 18‑24 to overcome barriers, build confidence and move towards sustainable employment.

• Manage a caseload of young people, providing personalised employment advice, guidance and support.
• Connect young people to the right opportunities working with employers to create positive starts, manage expectations and support young people to sustain work once they get there.
• Recognise and respond to barriers by linking young people with the right support around wellbeing, safeguarding, housing, finance, transport, family responsibilities or other challenges affecting progression.
• Complete assessments to identify strengths, aspirations, barriers and support needs and develop individual action plans.
• Provide practical support with CV development, job search, applications and interview preparation on a one to one basis or with groups to improve their confidence, motivation and employability skills.
• Monitor participant progress and provide in-work support where required to help sustain employment outcomes keeping accurate records, compliance paperwork and contribute to contract performance, quality standards and programme targets.

• You will bring excellent communication and relationship-building skills.
• Demonstratable experience of working with young people or adults within employability, youth work, education, advice and guidance or support services.
• Experience of placing young people with employers and managing employer risks and expectations.
• A valid UK driving licence and access to a vehicle are required.
• You will travel regularly across Northumberland and occasional evening working may be required.

The post holder is expected to promote and safeguard the welfare of children, young people and Adults at Risk they are responsible for, or come into contact with, in line with the organisation's safeguarding policies.

This post is subject to an Enhanced Disclosure and Barring Service (DBS) check.

If you would like an informal discussion about the role please contact Rachael Langlands, M: , E: rachael.lan

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part‑time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part‑time employees)
• Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities.
• Facebook: NCC Jobs Group
• Linked In:
  Northumberland County Council Jobs

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here. We are proud to be an equal…