Receptionist, Administrative​/Clerical

Job Overview

H&R Block is seeking a seasonal Client Service Professional/Receptionist to deliver exceptional client service and support our tax professionals. This role focuses on welcoming clients, ensuring their needs are met, and maintaining a clean, organized office environment.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional based on their needs.
• Schedule clients at their preferred times and manage appointment logistics.
• Ensure that all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing or customer service experience desirable.
• Experience working in a fast‑paced environment.
• Strong organizational, time‑management, and multitasking skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401k retirement savings plan, and Employee Stock Purchase Plan (additional eligibility required).
• Employee assistance and wellness programs.

Pay Range: $11.00 – $27.00 per hour (local minimum wage laws apply). Pay decisions depend on job‑related factors such as experience, education, skill, performance, and geographic location.

Full‑time employment.

Not Applicable.

Administrative – Retail.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.