Operations Manager

Talbots - [Assistant Store Manager] As a Retail Associate at Talbots, you'll:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally;
Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships;
Achieve sales and service metrics in key measurable areas including:
Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc;
Partner with the Manager to lead the team with ownership as it relates to all areas of operations;
Plan, execute and lead floor sets, window displays, interior marketing, recalls, markdowns etc;
Educate, train, and reinforce brand standards as well as company policies and procedures;
Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business;
Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved;
Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws;
Develop and maintain positive working relationships that support a productive work environment.