Patient Safety Companion - Progressive Care Unit - St. Elizabeth Boardman Hospital

Position: Patient Safety Companion - Progressive Care Unit 7S - St. Elizabeth Boardman Hospital

Patient Safety Companion – Progressive Care Unit 7S – St. Elizabeth Boardman Hospital

At Bon Secours Mercy Health, we are dedicated to constantly improving health care quality, safety and cost effectiveness.

Job Summary

A Care Companion provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. The Care Companion sanitizes and cleans patients’ rooms, monitors patients’ health and vital signs and assists with basic needs such as feeding and grooming.

Shift

Per diem

Essential Functions

• Provides support to the patient including care and comfort, personal care and hygiene, toileting and mobility.
• Creates a safe environment for patients.
• Acts as liaison between patient and nurse to report changes or concerns.
• Provides high‑level customer service to patients, families, visitors and employees.
• Participates in hand‑off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

Qualifications Education

High School Diploma/GED.

Certification

Heart Saver certification required.

Experience

• Previous patient encounter experience.
• Customer friendly.

Knowledge and Skills

• Follows detailed written and oral instructions.
• Completes specific, routine tasks.
• Requires basic reading, writing or simple arithmetic skills.
• May operate basic equipment/machinery.

Problem Solving/Decision Making

• Work is routine.
• Makes decisions based on detailed procedures.
• Has clear‑cut alternatives available and usually follows a specified course of action.

Scope of Impact/Accountability

• Impact is generally focused on immediate work area.
• Influence is indirect and supportive in nature.
• Accountability is restricted.
• Activities are usually assigned by others.

Interpersonal Communication

• Works independently.
• Interactions are brief and informal.
• Requires common courtesy.

Principal Job Accountability

• Maintains the patient’s safety to prevent falls, keep medical tubes and IV’s intact.
• Protects the patient’s dignity at all times.
• Contacts nursing staff immediately of any concern regarding the patient’s condition.
• Ensures that nursing staff will sit with patient during all periods out of the room.
• Provides comfort such as blanket, pillow, etc.
• Prepares patient for meals, feeds patient and other fluids as appropriate after checking with nursing staff.
• Observes standard precautions and aseptic techniques.
• Provides friendly assistance to patient’s family members and visitors.
• Acts as a liaison and support person for family members.
• Communicates all pertinent patient information to the nursing staff.
• Helps nursing staff assist patient to the bathroom if requested.
• Helps nursing staff to turn patients if requested.
• Seeks assistance appropriately.
• Uses calming, healing methods such as reading, music, relaxation techniques, etc.
• May sit with two (2) patients in a semi‑private room when delegated by the nurse.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

EEO Statement

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team.

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