CLN Clinic Assistant Offsite, Marshall Medical Centers, Offsite Services

Primary Responsibilities:

• Schedules patients at physician request for diagnostic services
• Verifies insurance coverage for services as well as whether a pre-authorization is required – obtaining the pre-authorization as needed
• Communicates appointment information and preparation instructions to patients
• Communicates with referring providers to ensure all clinical documentation needed is available at time of appointment
• Ensures that provider receives results in a timely manner
• Registers lab patients and ensures accuracy of information by utilizing Accu Reg on a daily basis
• Prints medical records for practice as needed to improve continuity of care
• Assists with ease of referral to various other MMC services such as PT, CCC, etc.
• Collects blood specimens via venipuncture or finger stick following MMC collection and infection guidelines
• Prepares other body fluid specimens (urine, fecal matter, sputum, semen, cultures, etc.) for transportation to the lab
• Maintains requested statistics, clinical documentation, and reports

This position requires, at minimum, a high school diploma or GED. Prior experience in the healthcare environment and/or customer service is preferred. Prior experience with or certification in phlebotomy is preferred. A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary. This position requires the ability to communicate in a pleasant, professional, concise, and caring manner.

It also requires critical thinking and problem solving to ensure the best care possible for our patients.