Coordinator Imaging

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton:
  Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work:
  Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well‑being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

The Coordinator Imaging is responsible for the document imaging and/or scanning of all timeshare sales transactions, including trailing documents, upgrade documents and cancellation notices.

This associate will be responsible for the document imaging/scanning of all timeshare sales transactions within the acceptable time frame of 24 to 48 hours, ensuring that the scanned documents meet company standards, and that they are classified in the proper manner.

Scan Daily Sales, Samplers, Cancellation Notices and Unclosed Cancels within a 24 to 72-hour timeframe. This amounts to a minimum of 75 files per day.

• Scan Trailing Documents, Scan/Shred and Payoff Docs within a 24 to 48-hour timeframe.
• Generate Labels for the files.
• Create new loan file folders and assist with general clerical support.
• Verify scanned documents and electronic documents for filing in the Synergy system. The system does not automatically know where to put all the documents and a person must manually go into verifier and input the category it must go under in Synergy.
• Ensure all sales docs are available for weekly or monthly funding.
• Maintain familiarity with and be able to distinguish between various sales packets, as well as more than 5 document types, including:
  Samplers, Scan and shred, Unclosed Cancels, Trailing docs.
• Verify documents in Image now and make corrections accordingly before releasing from Image Now system.
• Conduct quality assurance for documents that are being scanned, ensuring proper format and proper categorization.
• Maintain scanner as needed, cleaning and dusting off for better performance.
• Enter service tickets for any scanner issues.
• Pick up all sales from Funding and Post Close.
• Move carts with files from one area to another.
• Maintain inventory of documents being received and delivered to Funding.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.
• Complete all required Company training/compliance courses as assigned.
• Adhere to Company standards and maintain compliance with all policies and procedures.
• Perform other related duties as assigned.

To fulfill this role successfully, the individuals should possess the following qualifications, knowledge, skills, abilities, and experience:

• Exhibit proficiency in MS Office programs.
• Data entry experience is required.
• Must be detail-oriented and have strong organizational skills.
• Have the knowledge involved in creating new loan files folders and assisting with general clerical support.

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Basic knowledge of Image Now System.
• Basic knowledge of AS400.
• Basic knowledge of Synergy system.
• Knowledge of mortgage loan documentation processes is helpful.

HGV was awarded four out of five stars for fostering a culture of work‑life balance and family‑friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Eligibility:
All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Entry level

Full-time

Other

Hospitality