Community Improvement Program Coordinator

The Community Improvement Program Coordinator performs complex professional, technical, and administrative work coordinating implementation of SHIP and CDBG grant programs and activities for the Community Improvement Division in the Development Services Department. This position assists with grant plans, reports, and program compliance, as well as works directly with residents on a variety of grant and loan applications. Work is performed under the general supervision of the Community Improvement Administrator.

• Answers program inquiries and provide information to the general public, realtors, and lenders regarding housing programs.
• Coordinates marketing and outreach for housing assistance programs to potential applicants, lenders, and realtors.
• Assists clients with SHIP and CDBG applications and coordinate income eligibility determinations.
• Obtains and reviews confidential information, including third-party verifications for income, assets, etc., to confirm compliance with federal and state regulations as well as private mortgage guidelines; determine program eligibility.
• Coordinates loan processing and preliminary underwriting activities and mentor applicants through the process.
• Review and interpret private loan documents, sale and purchase contracts, appraisals, hazard and title insurance documents, property inspections, and HUD-1 settlement statements; determine subsidy assistance required.
• Coordinates with private lenders, realtors, title companies, and other professionals involved in real estate closings.
• Prepares mortgage and promissory loan documents, coordinates and conducts closings, and records appropriate documents.
• Maintains, updates, and monitors Community Improvements data utilizing software, tracking systems, spreadsheets, files, and logs, and creates new tracking systems as needed.
• Annually verifies occupancy for all City mortgages, and prepares and coordinates loan payoff requests, mortgage modifications, subordinations, and satisfactions.
• Reviews grant subrecipient invoices for completeness, accuracy, and eligibility; coordinate with subrecipients as needed.
• Assists with annual subrecipient monitoring visits.
• Performs environmental reviews for CDBG program activities and prepare compliance documents.
• Tracks and reviews contractor payrolls for Section 3 and Davis-Bacon federal compliance.
• Assist sin developing housing programs and preparing policies and procedures.
• Performs research and assist in preparing federal and state grant plans and reports.
• Performs data entry for CDBG IDIS, eCon Planning Suite, and SHIP Trakship systems for grant and performance reporting.
• Communicates with residents about available local, state and federal programs, and with project applicants throughout the SHIP and CDBG application process.
• Assists residents with FEMA applications after an emergency to facilitate disaster recovery, which may include working off-site in a non-traditional work environment.

• Makes process modification recommendations to the supervisor to improve workflow and outcomes.
• Performs administrative duties such as processing purchase orders, maintaining records, and drafting documents.
• Composes correspondence, screen calls, and schedule appointments, meetings, and travel for the Community Improvement Administrator.
• Tracks expenditures for housing programs for annual grant reporting and budget preparation.
• Verifies contractor and subrecipient registry in the federal SAM system.
• Prepares annual grant applications; create or modify forms for housing programs.
• Collects and reports accurate beneficiary income and demographic data.
• Researches and analyzes census data and real estate market trends.
• Coordinates with Development Services, Financial Services, and City Attorney staff.
• Maintains and updates website information.

• Federal, state, and local SHIP and CDBG grant rules and regulations.
• F.S. 119 (public records laws).
• Housing programs, real estate operations, mortgage financing, and market conditions.

• Identifying and analyzing complex mortgage and real estate issues.
• Communicating program information in oral, written and graphic form, including staff reports and meetings with external stakeholders.
• Use of computers and software applications to a high degree of proficiency.
• Microsoft Office 365 (Outlook, Word, Excel) to a high degree of proficiency.
• General research methods including ability to perform data research, investigation, and verification.
• Use of Department of Housing and Urban Development (HUD) IDIS and eConn Planning Suite and Florida Housing Finance Corporation (FHFC) software systems for data entry and reporting (Housing & Community Improvement only).

• Identify and analyze complex mortgage and real estate issues.
• Establish and maintain effective and positive working relationships with co-workers, city officials, consultants, civic and business leaders, and the general public.
• Serve the public and interact with fellow employees with honesty, integrity, and…