Concierge Front Desk Coordinator

Allure Aesthetics is Boca Raton’s destination for high-end, cutting-edge medical aesthetics. Our mission is to blend luxury and innovation, creating an experience where every client feels seen, valued, and cared for. We’re seeking a polished, professional Concierge Front Desk Coordinator who thrives in a refined environment and understands how to elevate client service into a seamless, memorable experience.

Role Overview

The Concierge Front Desk Coordinator is the first impression of Allure Aesthetics and plays a key role in creating an atmosphere of luxury and care. More than a receptionist, this individual embodies the concierge mindset—anticipating needs, ensuring a flawless client journey, and representing the Allure brand with poise and warmth.

This role requires a balance of hospitality, operational excellence, and aesthetic industry knowledge. The right candidate will excel in a fast-paced, detail-oriented environment and will set the standard for professionalism and client care.

Key Responsibilities

• Welcome and host clients with a polished, concierge-level approach that reflects our elevated brand experience.
• Manage scheduling, confirmations, and calendar flow for multiple providers with precision.
• Provide knowledgeable guidance on services, promotions, memberships, and aftercare, ensuring clients feel confident and informed.
• Maintain an impeccably organized front desk and lobby area, aligning with Allure’s luxury aesthetic.
• Coordinate client check-ins/check-outs, payments, and follow-up appointments seamlessly.
• Anticipate client needs—offering refreshments, making small thoughtful touches, and resolving issues with discretion.
• Partner with clinical and operations teams to ensure smooth daily flow and exceptional service delivery.
• Uphold confidentiality, compliance, and HIPAA standards at all times.

Qualifications

• 2+ years of experience in luxury hospitality, concierge services, or high-end aesthetic/medical spa environments.
• Refined communication skills—both verbal and written—with the ability to engage clients confidently and warmly.
• Professional, polished appearance that reflects our elevated brand image.
• Tech-savvy, comfortable with EMR systems, scheduling platforms, and payment processing.
• Strong multitasking and organizational skills, with meticulous attention to detail.
• Proactive, solution-oriented, and able to remain composed under pressure.

What We Offer

• Competitive pay + performance-based incentives.
• Beautiful, luxury work environment in Boca Raton.
• Opportunity for growth within an expanding aesthetics brand.
• Staff treatments and product perks.
• A supportive team culture that values professionalism, care, and excellence.

• Entry level

• Full-time

• Administrative

• Medical Practices