Facilities Service Coordinator

Our client is a fast-growing, tech-enabled facilities services firm that keeps nationally-recognized retail, logistics, and healthcare brands up and running 24 / 7. Their lean ten-person headquarters manages work orders across all 50 states through a proprietary Microsoft-based platform, giving you high visibility, minimal red tape, and the chance to see your decisions turn into real-world results for Fortune-500 customers.

• Own the work-order life cycle: receive inbound maintenance requests, dispatch the right vendor, set expectations, and keep everyone updated until completion.
• Source and onboard vendors for repairs and special projects, confirming credentials and insurance before assignment.
• Track open work orders daily, proactively following up with technicians and customers to hit service-level targets.
• Jump into the after-hours rotation (about one week per month) to triage emergency calls and coordinate immediate response.
• Maintain airtight documentation-quotes, photos, invoices, and close-out notes-to support flawless client reporting.
• Pitch in where needed in a true “wear-many-hats” environment; if you see something that needs doing, run with it.

• 1-3 years in facilities coordination, dispatch, property management, or a high-volume call-center role.
• Working knowledge of customer-service best practices and Microsoft Outlook, Excel, and Word; experience with a CMMS or similar platform is a plus.
• Clear, confident verbal and written communication that keeps clients and vendors on the same page.
• Eagle-eye attention to detail and sound judgment when juggling multiple priorities.
• High-school diploma or GED required; vocational or college coursework in business, construction, or facilities is welcomed.
• Competitive compensation with opportunities for overtime.
• Full medical, dental, vision, life insurance, and paid time off.
• Exposure to major national brands, cutting-edge dispatch technology, and a leadership team that values initiative and results over hierarchy.

You will step into a small, high-trust team where accountability is celebrated, follow-through is non-negotiable, and your ideas can move the needle for customers that everyone recognizes. If you thrive in a fast-moving setting, learn software quickly, and pride yourself on never dropping the ball, this is your chance to build a long-term career with a company poised for its next growth chapter.

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Gs4yS

• Associate

• Full-time

• Administrative and Customer Service

• Technology, Information and Media