Manager, Industry Insights and Intelligence

Manager, Industry Insights and Competitive Intelligence

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This role serves as ADT’s primary source of category and competitive intelligence. The outputs are critical to keeping ADT senior executives current on the developments, advancements and strategies of competitors within the category to continuously drive improvements and understand the competitive advantages of ADT’s business.

• Summarizing key developments within the industry and across competitors for executive consumption (requires written and verbal summary and presentation)
• Maintain ADT’s market and competitive intelligence knowledge base, helping internal decision makers get access to critical information in an efficient manner
• Continuously update and improve our sales enablement tools. For example, Phone and Field Sales Competitive Information Tools, and website competitive matrices
• Perform robust pricing comparisons and analyses to inform national pricing strategies and decision making (e.g., bi‑monthly scenario planning)
• Lead brand claim research & development
• Identify competitor false/misleading marketing claims; work with ADT’s Legal team to address inaccuracies via Cease & Desists
• Manage relationships and project management with third‑party research vendors
• Additional duties as assigned

• Expert at distilling large amounts of information from a variety of sources into a succinct story or key points for other executives
• Diligent, detail‑oriented, curious about the category
• Self‑starter/self‑motivated
• Data‑driven
• Ability to collaborate cross‑functionally with various stakeholders

• Undergraduate degree

• Knowledge / experience within the home security or smart home and automation industry
• Previous work experience in competitive, category intelligence

Our office follows 4 days onsite and 1 day remote schedule.

Occasionally, less than 25%

Not Applicable

Full‑time

Security and Investigations

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at  to learn more.