Product Manager Consumer Facing Solutions

What We’ll Bring:

At Trans Union, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go.

Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

• 7 years of relevant experience across product management, marketing, business development, or a combination of these areas
• Experience with Agile methodologies and demonstrated success leading cross-functional product teams
• Experience supporting consumer-facing experiences for traditional banks and/or financial technology companies
• Experience managing regulatory and privacy obligations and/or implementing compliance requirements (e.g., CCPA, Reg Z)
• Excellent interpersonal skills and a desire to be a trusted partner across teams
• Demonstrated ability to analyze, organize, and communicate complex information effectively
• Proven track record of delivering projects on time and to expectations
• Bachelor’s degree required; an advanced degree is a plus

• Experience at financial technology company/start-up within financial services
• Strong understanding of online product ecosystems

• Drive the Offers product development lifecycle (PDLC) for Partner site enhancements, from Discovery to Delivery, including collection of customer insights (VOC), hypotheses validation through focus groups & surveys, and more
• Support customers with ongoing product enhancements, collaborating heavily with TU stakeholders across Sales, Product, Technology, Privacy, Legal and Compliance.
• Evaluate new product capabilities and drive innovative product strategies for Trans Union’s prequalified offers ecosystem of solutions
• Draw insights from data and market analysis to develop business cases and market segmentations to enable new solutions to our customers’ most critical problems
• Present conclusions and recommendations to key decision-makers including development of supporting documentation

In this role, the Product Manager will play a key part in supporting the product development lifecycle for the Offers suite within Credit Risk Solutions, with direct responsibility over Partner sites, consumer-facing service hosted by Trans Union. Responsibilities will be primarily two-fold: (1) gathering and synthesizing voice of customer insights, coordinating with both internal teams and external stakeholders to implement product requirements and (2) ensuring ongoing alignment of our offerings with customer expectations, including managing offers compliance in partnership with Trans Union Legal, Compliance, and Privacy.

Success in this role requires the ability to learn quickly, strong attention to detail, and familiarity with affiliate marketing concepts and/or financial services regulations.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Trans Union provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility…