Program Manager, Credentialing

The Credentialing Program Manager executes the vision, strategy, and roadmap for their assigned programs, and is responsible for achieving the goals that support Credentialing’s programs’ development and maintenance. The program manager works with their leadership to evaluate each program, such as the Maintaining Qualifications Program, the Exam Validity Extension Program, the Academic Outreach Program, and client-owned qualification programs, to identify opportunities for improvement and recommend enhancements in support of the strategic priorities and goals.

Essential Job Functions:

Responsible for the day-to-day operation, scope, and dependencies of their assigned program(s) to facilitate timely and quality program deliverables.

Develops and manages communication and marketing efforts, evaluates effectiveness, development opportunities, and if necessary, program end-of-life plans.

Serves as primary point of contact and leverages expertise to liaise with internal stakeholders to improve the program(s).Collaborates with clients and other industry stakeholders, including regulators, on the program(s).Tracks and maintains the status of the program(s) and reports on the outcomes to assist with the preparation and distribution of the reports to the relevant parties.

Facilitates project prioritization discussions with functional leaders and support functions to determine annual project roadmap.

Manages test development and delivery services for clients, including facilitating meetings, communicating issues, and responding to inquiries and other requests.

Serves as an escalation point and subject matter expert for novel issues and proactively propose resolutions to ensure timely mitigation of risks and issues that could impact the program(s).Demonstration of FINRA’s values.

Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Education/Experience Requirements:

Bachelor’s degree and a minimum of seven (7) years’ experience in the securities/financial industry and/or program management, or an equivalent combination of education and experience.

Knowledge and technical skills related to project management, including ability to manage multiple projects concurrently and execute against tight deadlines in multiple areas with different requirements.

Knowledge of, and experience with, the regulation and operation of U.S. broker-dealers, as well as familiarity with the broader landscape of financial regulation.

Exceptional verbal, written and organizational skills, with an ability to effectively articulate matters with a high degree of complexity.

Critical thinking, research and analytical skills.

Ability to recognize and understand the relationship and impact between different regulatory areas.

Working Conditions:

Hybrid work environment, with defined in-person presence requirements. Work environment includes high productivity expectations and tight deadlines.

Extended hours may be required.

Travel may be required.

For work that is performed in CO, CT, IL, PA, MA, MD, VA, WA, DC, NY, NJ, WA please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations.

Boston, MA: $112,300 - $202,500

Chicago, IL: $107,500 - $194,100

Denver, CO: $97,700 - $176,100

Jericho, NY: $112,300 - $202,500

Jersey City, NJ: $117,200 - $211,400

Philadelphia, PA: $107,500 - $194,100

New York, NY: $117,200 - $211,400

Rockville, MD:…