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EXP Front Desk

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: Campbell Property Management
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Campbell Property Management | Full time

EXP Front Desk

Boca Raton, United States | Posted on 12/19/2025

The Front Desk Associate serves as the primary point of contact for residents, owners, guests, vendors, and staff. This role is responsible for delivering excellent customer service, supporting building operations, monitoring access, and assisting management with administrative and communication tasks to ensure a safe, well-run community.

Key Responsibilities
  • Greet residents, owners, guests, and vendors in a professional and courteous manner.
  • Answer and direct phone calls, emails, and intercom inquiries.
  • Assist residents with general questions regarding building policies, amenities, and services.
  • Log and track resident requests, complaints, and maintenance issues for management follow-up.
  • Monitor building access points, security systems, and visitor logs.
  • Issue and manage guest passes, parking permits, and amenity reservations as required.
  • Verify vendor credentials and notify residents or management of arrivals.
  • Report suspicious activity, safety concerns, or incidents to management or security.
  • Maintain front desk logs, packages, keys, and access fobs.
  • Receive, log, and notify residents of package deliveries.
  • Coordinate with maintenance, security, and management staff.
  • Assist with move‑in/move‑out procedures and documentation.
  • Monitor common areas and report maintenance or cleanliness issues.
  • Ensure the front desk and lobby areas remain clean, organized, and professional.
  • MUST HAVE STRONG CUSTOMER SERVICE SKILLS, AS WELL AS THE ABILITY TO BE DIPLOMATIC IN ADVERSE CIRCUMSTANCES.

Pay Rate:
Up to $20 DOE

DO NOT APPLY IF YOU LIVE MORE THAN 30 MINUTES FROM THE EAST BOCA RATON AREA.

Skills & Qualifications
  • Strong customer service skills.
  • Strong communication skills, both verbal and written.
  • Reliable.
  • Flexible and able to work long hours.
  • ALL CANDIDATES MUST UNDERGO A DRUG SCREENING AND BACKGROUND CHECK.
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