Global Customer Onboarding & Operations Leader
Listed on 2026-11-04
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Customer Service/HelpDesk
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Management
Trans Union in Boca Raton is seeking a Sr Manager, Customer Support Operations to lead credentialing, onboarding, enablement, and account maintenance for U.S. and Canadian B2B customers. You will manage a global team of 40–50 through ~7 direct reports and drive compliant onboarding by coordinating across Sales, Compliance, Legal, Support, and Tech.
You will also focus on process improvements, data stewardship, and achieving scalable, accurate customer journeys in a highly regulated environment.
This opportunity is for the Global Customer Onboarding & Operations Leader role at Trans Union.
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This posting is for the Global Customer Onboarding & Operations Leader role at Trans Union, based in Boca Raton, FL, United States.
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