Event Management and Experiences Manager

Trans Union's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Event Management and Experiences Manager is a key leader of the Event Management & Experiences team and is responsible for leading the strategic planning, coordination, flawless execution, and performance management of our Diversified Markets events, which span across multiple business verticals and solutions. These events consist of proprietary customer summits, customer advisory boards, and B2B trade shows of varying scale.

The role will be responsible for managing events of their own while managing a team of direct reports who support the portfolio of events. This role reports to the Director, Event Management & Experiences.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities Lead and actively participate in in-person event execution, with consistent on-site presence for planning milestones, rehearsals, and live event delivery

Own and provide hands-on leadership for a portfolio of 6–8 high-visibility events (proprietary customer summits, customer advisory boards, B2B trade shows) annually, including on-site oversight to ensure seamless execution and stakeholder satisfaction

Coach and support a team of 2–4 event professionals through regular virtual and in-office collaboration, real-time guidance, and on-site leadership during key event phases

Partner cross-functionally with internal stakeholders (e.g., marketing, sales, product, and leadership) in a complex, matrixed environment to align on event strategy and execution

Navigate competing priorities and stakeholder needs, balancing strategic objectives with tactical delivery across multiple concurrent events

Conduct on-site venue walk-throughs, vendor meetings, and logistical reviews to ensure operational readiness and high-quality execution

Serve as the primary on-site decision-maker during live events, proactively managing issues and escalations in real time Demonstrate a “player-coach” approach by contributing directly to execution while leading overall event strategy, team performance, and delivery outcomes

Maintain flexibility to travel and work extended or non-standard hours, including early mornings, evenings, and occasional weekends based on event schedules

Required Knowledge and Experiences Bachelor’s degree in marketing, communications, hospitality, business, or a related field, or equivalent relevant professional experience7+ years experience planning and executing complex B2B events, including large-scale trade shows, proprietary customer events, executive programs, or customer advisory boards

People leadership experience, including hiring, coaching, developing, and managing event professionals and creating clear accountability across a team Strong working knowledge of end-to-end event management, including strategy, budgeting, sourcing, contracting, production, attendee experience, risk management, on-site operations, and post-event measurement

Experience partnering with marketing, sales, product, procurement, finance, legal, and senior leaders in a complex, matrixed organization

Executive presence and strong written and verbal communication skills, with the ability to influence decisions, manage expectations, and tailor recommendations for different audiences

Strong financial and commercial acumen, including experience managing event budgets, negotiating with agencies and vendors, controlling scope, and identifying cost efficiencies

Ability to translate business objectives into event strategies, success measures, and actionable recommendations using…