Community Resource Coordinator

At the City of Boca Raton, a career in public service is more than a job - it's your chance to make a meaningful impact in a vibrant and sustainable coastal community. Driven by our core values of Fairness, Integrity, Respect, Service
, and Trust
, we are committed to fostering a workplace where employees feel appreciated, inspired, and supported.

As the second largest city in Palm Beach County, the City of Boca Raton offers robust benefits to their employees:

• Health Insurance Benefits
  :
  No-cost employee Medical, Dental & Vision plans
• Generous Paid Time Off
  : 12 paid holidays + vacation, sick, and 3 floating holidays
• Continuous Service Benefit
  :
  Paid out annually after 5 years of service
• Work-Life Balance
  :
  Flexible work schedule
• Retirement Plans
  :
  Two pension/retirement options to choose from

Whether you're starting out or looking to take your public service career to the next level, the City of Boca Raton offers the tools, resources, and culture to help you succeed.

The Community Resource Coordinator supports individuals and families experiencing homelessness while contributing to the overall quality of life within the community. Under limited supervision of the Public Affairs Director, this role involves both fieldwork and administrative work involving the day-to-day management, coordination, implementation, and evaluation of the City's homeless outreach programs and related initiatives.

The Community Resource Coordinator position serves as a primary point of coordination among City departments, law enforcement, Palm Beach County, community partners, and service delivery agencies. Responsibilities include assessing the needs of individuals and families experiencing homelessness; coordinating referrals and connections to appropriate housing, behavioral health, substance use, medical, benefits, and other supportive services; and identifying opportunities to improve service delivery and reduce barriers to assistance The position manages and coordinates the activities of the Homeless Outreach (HOT) members provided through Palm Beach County and works closely with the Boca Raton Police Department.

Based on site in Boca Raton, this role may work a variable schedule including outside normal business hours and is eligible to work remotely up to one day a week, subject to supervisor's approval.

• Design, implement, and manage the City's comprehensive homelessness response strategy in alignment with community policing principles and municipal directives.
• Act as the central point of contact between the police department, city/county administration, and external stakeholders regarding homeless outreach and related public safety concerns.
• Schedule and attend meetings with homeless outreach committees and other community stakeholders to collaborate and provide education.
• Manage and coordinate multidisciplinary outreach efforts involving Public Affairs, Police, CRA, Palm Beach County, contracted or assigned outreach personnel, nonprofit organizations, and other community partners.
• Establish and maintain working relationships with social service agencies, mental health providers, the continuum of care (CoC), local shelters, and housing authorities.
• Develop and oversee operational plans for the safe, humane, and legal cleanup of illegal encampments in accordance with applicable laws.
• Assist Police Officers and the Homeless Outreach Team in the field with complex cases and resource navigation.
• Develop individual risk reduction plans based on client assessments.
• Conduct advocacy efforts and initiatives on behalf of the City’s homeless community.
• Write, review, and update policies regarding the City’s homeless outreach program.
• Develop roll…