Medical Phone Scheduler

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.

Functions include providing exceptional customer service with every patient, answering a high volume of incoming phone calls, scheduling appointments, confirming appointments, working with insurance companies, and scanning documents.

• Minimum one year previous call center service experience
• Strong customer service and interpersonal skills
• Strong written and verbal communication skills with a clear speaking voice
• Ability to prioritize and handle high call volume of patients
• Ability to work in a team environment
• Strong computer literacy is a MUST
• Working knowledge of medical terminology is a plus
• Bi‑lingual Spanish speaking is a plus

• Medical, Dental and Vision:
  Effective 1st of the month after 60 days of full time employment
• Company‑paid STD, LTD, Life:
  Effective 1st of the month after 1 year of full‑time employment
• 401(K):
  Effective 1st of the month after 1 year of employment
• 6 Paid Holidays:
  Effective immediately
• PTO:
  Time earned per pay period

Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical and office equipment. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

Salary will be based on experience.

We are an equal‑opportunity employer.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

Salary: $17 per hour