Account Manager

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Synapse

TBI is a neurodiagnostic and medical device company focused on traumatic brain injury (TBI) and post-concussive care. We are seeking a relationship-driven Account Manager to manage and grow healthcare provider accounts across South Florida. Candidates must live within commuting distance of Boca Raton, FL.

• Primary point of contact for assigned accounts, building strong relationships with physicians, clinics, and healthcare partners.
• Educate providers and staff on Synapse
  
  TBI devices, services, and workflows.
• Support onboarding and ongoing account success.
• Identify opportunities to expand service utilization.
• Coordinate with internal clinical and operations teams to ensure a high level of customer satisfaction.
• Track account activity and performance using CRM tools while maintaining compliance with HIPAA and company policies.

• At least two years of experience in medical device sales, healthcare account management, or a related field.
• Strong communication and relationship-building skills.
• Bachelor’s degree preferred.

Entry level

Full-time

Sales and Business Development

Hospitals and Health Care

Boca Raton, FL;
South Florida

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