Front Desk Agent

Join to apply for the Front Desk Agent role at HVMG - Hospitality Ventures Management Group

As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check‑in/check‑out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• Reporting to the Front Office Manager or Front Office Supervisor.
• Opportunity to advance to Front Office Supervisor, Manager, or other hotel operations management roles.

• Hotel experience is always a plus. Applicants should have a combination of education and experience.

• Eligibility to work in the United States.
• Ability to read, write, and communicate effectively in English.
• Ability to sit, stand, bend, kneel and lift as required— with or without reasonable accommodations.
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence.

• Career growth opportunities across our nationwide portfolio.
• Flexible scheduling.
• Access up to 40% of your earned wages before payday with Pay Active.
• Paid Time Off (PTO) and Paid Holidays.
• Full healthcare benefits: medical, dental, and vision.
• 401(k) with guaranteed 4% match and no vesting period.
• Exclusive hotel and food & beverage discounts.

Our “Be Excellent” culture is more than just words on a website—we live and breathe it. As one associate said in an anonymous survey, “This is the best management company I’ve ever worked for. They walk the talk from the corporate office to the field.” We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart.

You control your destiny, and if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal‑opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality