Director of Human Resources

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Full Time Boca Raton, FL, US

2 days ago Requisition

About the Role:

The Director of Human Resources leads and oversees employee relations, employment law compliance, workplace investigations, disciplinary actions, terminations, and organizational risk management. This position serves as a strategic partner to the Chief Human Resources Officer and property leadership, ensuring consistent application of company policies, employment practices, and legal requirements while protecting the interests of The Boca Raton and its associates.

The Director provides leadership and guidance on complex employee relations matters, conducts thorough and impartial workplace investigations, oversees unemployment and employment-related litigation matters in collaboration with legal counsel, and develops proactive strategies to mitigate organizational risk.

This position also analyzes workforce turnover trends, identifies opportunities to strengthen associate retention, facilitates compliance training, and supports the successful onboarding and integration of new leaders.

The ideal candidate demonstrates sound judgment, discretion, strong analytical capabilities, and the ability to balance legal compliance with the property's commitment to service excellence, accountability, and a positive associate experience.

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 8 years of progressive experience in human resources management, including leadership roles.
• Strong knowledge of U.S. labor laws and HR best practices.
• Proven experience in talent acquisition, employee relations, and performance management.
• Excellent communication, interpersonal, and organizational skills.

Preferred Qualifications:

• Professional Experience

  • Minimum of 7–10 years of progressive Human Resources experience, including significant responsibility for employee relations, compliance, and workplace investigations.

  • Experience supporting a large, complex, multi-department workforce.

  • Previous experience in luxury hospitality, resort operations, or a similarly service-focused environment strongly preferred.

  • Demonstrated experience managing complex disciplinary matters, terminations, unemployment claims, and employment-related legal proceedings.

  • Strong working knowledge of federal and Florida employment laws.

  • Experience conducting sensitive investigations and preparing defensible, well-documented findings.

  • Proven ability to interpret workforce data and develop strategic recommendations to improve retention and organizational performance.

  • Experience facilitating leadership training and supporting management onboarding.

  • HRIS ADP experience

Responsibilities:

Employment Law & Compliance: Strong understanding of employment regulations, organizational policies, and risk mitigation.

Investigative Expertise: Ability to conduct objective, comprehensive investigations and reach evidence-based conclusions.

Judgment & Decision-Making: Demonstrates sound judgment in complex, sensitive, and high-risk employment matters.

Strategic & Analytical Thinking: Translates workforce data, trends, and employee feedback into actionable business recommendations.

Leadership & Influence: Provides credible guidance and effectively influences leaders at all organizational levels.

Communication & Conflict Resolution: Communicates professionally and confidently while navigating difficult conversations and sensitive matters.

Confidentiality & Integrity: Maintains the highest ethical standards and protects confidential associate and organizational information.

Accountability & Execution: Demonstrates urgency, ownership, attention to detail, and consistent follow-through.

Training & Development: Effectively educates leaders and strengthens organizational compliance capabilities.

Collaboration: Builds strong partnerships across HR, Legal, Security, Finance, and operational departments.

Performance in this role may be measured through:

Compliance &

Risk Management:

Timely completion of compliance reviews, corrective actions, and required training.

Investigation Effectiveness: Timeliness, thoroughness, documentation quality, and consistent resolution of workplace investigations.

Employee Relations: Consistent application of disciplinary procedures and reduction of recurring…