STIBO Application Development​/Support Engineer

Position: STEP/STIBO Application Development / Support Engineer

Primary skills: STEP STIBO, Core Java, Spring Boot, MDM (Master Data Management) Concept, XML

Secondary skills: JavaScript, SQL, Java basics, JSON, SFTP/WINSCP, SDLC and Agile Processes, JIRA, GIT

Skill Matrix:
Skill
Mandatory
Proficiency Level (1-5)STEP STIBOMust have4

MDM (Master Data Management) Concept Must have4

Core Java Must have4

XMLMust have4

Java Script Must  have4

SFTP/WINSCP, GITMust have4

SQLGood to have3

JSON, Spring Boot Good to have3
Responsibilities:

• Primary objective being, to adhere to the enhancement of STEP application, production support requirements, and ensure deliverables are met on time with quality and minimal bugs for content application.
• Should have Java, Spring Boot, JavaScript, XML, Java basics, SFTP/WINSCP, JSON, MDM (Master Data Management) concept development skills.
• Understanding of SQL and STIBO would be an added advantage.
• Ensure production support issues are addressed on time and effectively to the satisfaction of the business users in individual tracks. Ready to work on-call to support the project.
• Should know the incident and problem management activities.
• Ensure requirements are well documented and identify any areas for improvement.
• Keep track of open JIRA/GLPI tickets to ensure SLAs are not breached.
• Good understanding of SDLC and Agile processes.
• Follow target time/date for providing RCA and proper resolution for bugs/incidents.
• Should be able to organize and collaborate effectively with leads and senior software developers/senior support engineers.
• Should be an effective team player and assist other team members with delivery requirements.
• Should be self-motivated and possess self-learning capabilities.

Required Skills:

• Strong STEP STIBO experience. Core Java, Spring Boot experience.
• Basic understanding of JavaScript, XML, Java basics, SQL, MDM (Master Data Management) concept.
• Basic understanding of SRs.
• Average to above average knowledge in most supply chain modules like merchandising, inventory, procurement, purchasing, etc. would be helpful.
• Excellent knowledge in interface monitoring and error fixing.
• Should be aware of SFTP/MFT/WINSCP processes.
• Prioritization and organizational skills.
• Excellent verbal and written communication skills in person and over the phone.
• STIBO knowledge and experience is mandatory.

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