Customer Tech - Salesforce Solution Architect Manager - Tech Consulting

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Location:

Anywhere in Country

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.

The opportunity

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever‑growing demands of the digital landscape. Most of your time will be spent embedded with our clients’ team and we’ll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever‑changing industry.

Solution Architects drive enterprise  implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you’ll become the main contact person for the client to manage their project to make sure it’s delivered on‑time and on‑budget.

As a Manager in Solution Architecture, you will play a pivotal role in bridging the gap between complex business problems and innovative technical solutions. You will be instrumental in understanding business requirements and defining the solution architecture that translates these requirements into effective, workable solutions. Your expertise will guide technical decisions to ensure they align with business outcomes, offering recommendations that propel the business forward.

Your Key Responsibilities

• Develop solutions to complex problems and recommend policy changes.
• Establish procedures that affect your immediate work area and possibly the broader business function.
• Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.

Skills And Attributes For Success

• Excellent oral and written communication skills, comfort leading conversations with audiences of all levels.
• Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client.
• Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.
• Salesforce integration experience, and experience with a variety of middleware tools.
• Deep experience with Salesforce, APEX APIs, APEX Triggers, Visual Force, Apex Classes, Apex Web Services, APIs, App Exchange, and  s‑controls.
• Hands‑on experience configuring , Workflow Alerts and Actions, and Approval Workflows.
• Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state.
• Knowledge of Salesforce configuration and platform capabilities.
• Work with developers to define and create specifications for any custom code or data migration requirements.
• Ability to create and manage project timelines and project economics to ensure on‑time and on‑budget delivery.
• Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts.
• Application and Tool Analysis.
• Cloud Computing Architecture.
• Cybersecurity and Privacy Architecture.
• Complex Problem‑Solving and Critical Thinking.
• Building and Managing Relationships.
• Communicating With Impact.

To qualify for the role, you must have

• A Bachelor’s degree required (4‑year degree).
• Typically, no less than 4‑6 years relevant experience implementing  with teams of 5 or more people, and hands‑on experience with configuration and customizations.
• Strong oral and written communication skills, comfort leading conversations with audiences of all levels.
• Familiar with relational database concepts.
• Self‑starter and able to handle multiple tasks and priorities.
• Excellent communication, leadership and client development skills.
• certification(s).
• Willingness to travel based on client need.

Ideally, you’ll also have

• Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired;
  Master’s degree in one of these areas preferred.
• Certifications and prior consulting experience highly preferred.

What We Look For

We are looking for individuals who are not…