Technical Program Manager

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• South Florida Business Journal, Best Places to Work 2024
• Inc. 5000 Fastest-Growing Private Companies in America 2024
• 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
• 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
• 2024 Stevie American Business Award (Silver), New Product and Service:
  Health Technology Solution (Klara)

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem‑solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty‑specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3,400 direct and contingent team members serving eleven specialties, and we are just getting started!

Mod Med’s global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.

Mod Med is seeking a dynamic and experienced Technical Program Manager / Release Train Engineer to lead our Agile Release Train (ART). This pivotal role orchestrates our quarterly PI Planning process, facilitates all ART ceremonies, and drives cross‑functional alignment between engineering, product, and business stakeholders. The ideal candidate masters value stream management, streamlines dependencies, manages risks, and optimizes the flow of work for both traditional SDLC and iterative AI/ML development life cycles.

Beyond day‑to‑day program execution, you partner with senior leadership to shape technical roadmaps, champion continuous improvement, and mentor teams in SAFe best practices. Practical, hands‑on experience using generative AI tools to automate reports, derive data‑driven insights, and enhance program predictability is required.

• Own and facilitate all ART ceremonies, including PI Planning, ART Syncs, Inspect & Adapt workshops, and System Demos.
• Lead, coach, and mentor scrum teams, empowering them to deliver on PI objectives with measurable business impact.
• Drive cross‑team alignment with Product Management, Engineering, and Architecture to ensure execution remains tightly coupled with strategy.
• Translate Team PI Objectives into Program PI Objectives and ensure high‑visibility communication across the organization.
• Optimize the flow of value across the ART, proactively identifying and managing risks, dependencies, and impediments.
• Apply a deep understanding of both traditional SDLC and iterative AI/ML development lifecycle to manage technical complexities and guide data science, engineering, and MLOps teams.
• Implement and maintain metrics, dashboards, and information radiators to measure ART health, predictability, and throughput.
• Facilitate seamless collaboration and communication across distributed, matrixed teams, acting as the primary translator between technical and non‑technical stakeholders.
• Partner with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation.
• Champion Agile and SAFe practices and drive continuous improvement, guiding the adoption of Dev Ops, Release on Demand, and Lean UX across the value stream.
• Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within the organization.
• Use generative AI tools to draft status reports, create first drafts of project plans, summarize long documents, and prepare stakeholder presentations.
• Use AI to analyze project data, predict potential risks, and identify bottlenecks in workflows.
• Automate repetitive tasks to focus on high‑value strategic work.

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