Technical Sales Support Specialist

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$40,000.00/yr - $50,000.00/yr

I am representing a Customer Configuration Support Contractor opportunity to join a collaborative and detail-oriented team. This role is ideal for someone who enjoys working with customers, managing data accuracy, and leveraging advanced Excel and Salesforce skills to ensure seamless configuration processes.

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Contract: 6 Months (Potential for Extension)

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Pay: Competitive hourly compensation aligned with experience and market standards

Responsibilities

• Contact customers to confirm configuration details during the interim process.
• Input and organize customer data into detailed Excel sheets, which feed into automated systems for internal processing.
• Verify returned data and reconfirm details with customers before moving to the next case.
• Manage and untangle configuration details for approximately 50 customers
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• Collaborate with internal teams to ensure accuracy and compliance throughout the process.

Required Skills & Experience

• Advanced Excel skills (live sharing, pulling data points, running pivot tables)
• Strong customer service background with excellent verbal communication skills (phone and email).
• Ability to work independently and maintain attention to detail in a fast-paced environment.

Nice to Have

• Familiarity with automated workflows and data validation processes.

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